One Wild and Wacky Job

Alligator on a lake near Tallahassee

By Patricia Zick @PCZick

I hesitated to fill out an application for days after I saw the advertisement for a public relations director with the Florida Fish and Wildlife Conservation Commission (FWC). The ideal candidate’s qualifications could have been pilfered from my resume. Yet still I hesitated before I applied.

Did I really want to move from St. Augustine to Tallahassee? I wondered as I read the job description repeatedly. Yes, I did, I decided and hit the send button on the website for the state job. Only I messed up and tried again. When I went to bed that night, I wasn’t certain if the application had gone through or not.

When my phone rang the next morning and the voice on the other end said he worked for the FWC, I was certain it was to tell me my application needed to be sent again. I started to explain, until he interrupted.

“We’d like you to come up to Tallahassee for an interview,” he said.

“When?”

“Can you make it tomorrow?”

I tried not to make any assumptions about what it all meant. I’d been asked for an interview before the deadline for accepting applications. I drove the three hours from my home to the Community Relations office in Tallahassee for my interview. I was nervous, but as it turned out, the interview was the easiest one I’d done. I knew how to answer all the questions about media, writing, publishing, and news releases. I’d been on the other side for a decade, and I’d interviewed my share of state employees as an environmental writer. They hired me as soon as I passed a test to write a phony news release in thirty minutes.

FWC biologist measuring lake levels

I started in September 2007 and worked there for the next four years. I left when I moved to Pennsylvania.

During the first few months on the job, I read about wildlife, which included fact sheets on managing them and laws on regulating them. I listened to phone calls between my supervisor and journalists from state and national media sources. I observed during meetings with the agency’s director, biologists, and media personnel as  they made decisions on sensitive issues. I began writing news releases of lesser importance about openings, closings, and campaigns for wildlife license plates. I took a few calls here and there from the media. I watched and mentally took notes during crises situations as those around me scrambled to write talking points and news releases in a few minutes time.

After a few months, I was assigned to write an article for Florida wildlife magazine featuring Rodney Barreto, the chairman of the commission. He received his appointment from Gov. Charlie Crist.

After I interviewed him, I searched for quotes from others about Barreto. My boss directed me to contact the governor’s press office and ask for a written quote. Two days after I sent the email request, my phone rang in my office.

“Hello, Pat? This is Charlie Crist,” the voice on the line said.

At first, I thought some friend was playing a trick on me, but I’d met Crist at a luncheon a few months before so I recognized the voice.

“I hear you’re writing about my buddy Rodney,” he said. “I wanted to talk to you about him.”

I was scrambling on my desk for my notes for the article. Of course, the folder was nowhere to be found.

“I’m just a little nervous, Governor, so excuse me while I find my notes,” I said.

“No need to be nervous, Pat. Let’s just chat.”

So we did. He gave me my quotes, and I took notes on the back of an old news release.

“Thank you, Governor. I know you have more important things to do, such as . . . ”

My mind went blank. What issues did he have on his mind? I started again.

“I know you’re dealing with big issues with . . . water,” I finally blurted.

Water? Really? That’s the best I could muster? Florida’s surrounded on three sides by water so of course he deals with water issues, but really that’s all I could say?

Charlie Crist dealing with water
(from PhotoBucket)

I kept my job despite my ineptitude in handling a simple call from the governor. I learned to talk to media from CNN, Time magazine, the Associated Press, Fox News, and even a representative from a Japanese reality show who wondered if manatees farted under water, and if so, could they possibly film one farting.

It became my new normal and lasted for the next four years. Stay tuned for a few of my stories to learn how some freshwater turtles made a new law and how I became known as the “python princess.”

Working in an agency that manages wildlife in a state filled with human wildlife has given me a library full of stories to tell around campfires and novels to write until my fingers cramp. My hesitation in applying was simply the quiet moment I needed before heading into one wild and wacky job.

FWC law enforcement officer assists the “human” wildlife to pull a truck out of the water

New Release
from P.C. Zick

Trails in the Sand (2013) follows environmental writer, Caroline Carlisle, on a quest to save sea turtles from the BP oil spill and to save her family after she marries her dead sister’s husband.

The idea from the story came while I was working with the FWC during the oil spill crisis. I was the media director for the sea turtle nest relocation project that occurred during the summer of 2010. During the project, thousands of sea turtle eggs were moved from Panhandle beaches to the Atlantic Coast. Thousands of sea turtle hatchlings were saved from eminent death as a result of the move.

Pope with a Purpose

Chicago Tribune

By Patricia Zick @PCZick

I’m not Catholic. The news about the old pope resigning and the hoopla about white and black smoke didn’t show up on my radar for breathtaking historical momentum. I didn’t wait anxiously for the announcement of His Holy See.

Then I heard the new pope from Argentina chose his papal name in honor of St. Francis of Assisi, the patron saint of animals and ecology. St. Francis preached and lived a life of simplicity. Although he only lived for forty-four years, he left his mark. Now a modern-day pope has finally taken his name. Pope Francis appears to be a worthy heir to the man who followed the teachings of Jesus literally.

I visited the Basilica of St. Francis in Assisi, Italy.

Front lawn of the basilica

The cathedral was packed with people who were mostly silent as requested by signs. If they became noisy a loud “Shush” came over the loud speakers reminding the crowds of where they were. Perhaps they should have started reminding them outside on the plaza leading up to the cathedral where vendors hawked magnets, photos, necklaces, and T-shirts all emblazoned with renderings of St. Francis. Beneath the lower basilica, are the remains of my favorite saint. When I entered this room, I felt I was walking into the most private and painful of places as women knelt before the tomb crossing themselves and weeping for what private sorrow I know not. I only hope they received what they needed from visiting that dark room. For me, I felt the presence of St. Francis more when I wandered the paths of Tuscany with its blooming flowers and odorous herbs and melodious songs of birds.

Italian roadside poppy

Pope Francis can’t get away from what the Catholic Church has become, but he can attempt to make a show of his naturalness among the people and a choose simpler way to maneuver through the world.

The name of a pope is no reason to think he’ll make a difference in the world – that only makes me admire his style.

I know there are areas where he could make improvements that would please me, such as allowing women to be priests and allowing same sex marriages, but maybe we have to start at the most basic level and move our way up. His acceptance of other religions and branches of Christianity could open up dialogue in an arena that’s been responsible for too many wars and deaths to this day.

In his own words, to heads of state on the day of his installation Mass: “Please, I would like to ask all those who have positions of responsibility in economic, political and social life, and all men and women of good will: let us be protectors of creation, protectors of God’s plan inscribed in nature, protectors of one another, and of the environment.”

Maybe there’s a reason and a purpose for all the hoopla. This writer woman in her little world in Pennsylvania sure hopes so. I heard on the news last night that the Catholic Church is suffering from a severe shortage of priests – so much so they’re offering up priesthoods to Anglican priests. I’ve also read about nuns and other women who are fighting for the right to be priests. Duh. . .

What am I missing? Here you go, Pope Francis. Here’s your chance to open your arms and show us that you are living up to your name and your words.

 

What is the solution? I tend to buy bottled water when I travel, but when I can I bring my stainless steel containers and fill from a gallon of bottled water. I don’t drink from the tap despite the testing. Ours damages our water faucets over time so why would I drink that? We have spring water delivered once a month to our home. I’m curious about others thoughts on this subject.

HaltonRecycles

I have always struggled with the issue of bottled water; my views of the issue change regularly.  I don’t have a definitive solution or answer to the issue, just a lot of ideas. There’s been a lot of research done recently on the water drinking habits of Canadians.

First, I think it is important to separate the issue into two parts — the package (the plastic bottle), and the product (the actual water).  Understandably, most people reject the notion of water — a basic human right — being considered a product, but just bear with me.

The Package

The vast majority of bottled water is sold in plastic bottles #1 PET (polyethylene terephthalate).  Plastic bottles #1 is one of the easiest items to recycle, with a large percentage being recycled into polyester fabric material.  These bottles are accepted in Halton’s Blue Box program.

From a recycling perspective, there is no…

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What's Green with Betsy?!?

Saturday, March 23 marks the 7^th annual Earth Hour when people from around the world turn their lights out for one hour from 8:30pm – 9:30pm.   Earth Hour started with one city and has grown to over 7000, with one country to seven continents, and with two million people to hundreds of millions of people.

Earth Hour was created to:

·     “To unite people and show our desire to protect the planet.

·     To encourage and empower people to take action beyond the hour itself

·     Create an interconnected global community and build on the momentum and action for a sustainable future.”

Earth Hour “has grown to become the largest mass participation event in history.”

This Saturday, why don’t you turn off your lights and encourage your family, friends, coworkers and neighbors to as well. It’s a small step with a big…

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Blowing at Windmills

By Patricia Zick @PCZick

Even when I think I’m being reasonable and moderate, I still walk a fine line with some folks.

“What do you want us to do, blow on windmills until we have enough power to fuel all our energy needs?” my brother asked me recently.

The question came after I tried to present a reasonable answer to the question posed to me: What is fracking?

“We shouldn’t jump into any new forms of bringing fossil fuels up out of the ground without investigating first,” I said. “They moved into fracking too quickly as a result of the bad connotations given offshore oil drilling and coal mining.”

That’s when my brother posed his question as if I’d said stop drilling, blasting, pounding, breathing.

Then this morning I received an equally “off the center” email from the other side. It seems there’s a group now demanding corporation and individual divestment from fossil fuels to stop global warming.

Is there no longer a middle ground on which to stand safely without fear of being knocked off?

I hope so, but just in case, I’m going to climb on my little mound in the center of the field safe here in my small office behind an anonymous computer screen to give my spiel in the hopes someone will listen. Neither of the sides quoted here will allow me to do so.

The subject of our energy and its sources are not new to me, but I became quite embroiled in the issue while researching Trails in the Sand. One of my sources, Power Hungry – The myths of ‘green’ energy and the real fuels of the future” by Robert Bryce, addresses what I’ve surmised all along. He writes, “But the reality is that the modern world runs on oil, coal, and natural gas. And while those fuels take a toll on the environment, they are indispensable.”

And as I would explain to either side, except they’re too ready to wield an ax on my head, we must ensure we are wise stewards and bring those forms of energy to us in a safe manner that does the least harm.

We’ve no choice but to rely on regulations and laws that mandate safety for the environment and human life. It’s a sad state of affairs when the government must tell corporations to engage in certain practices so workers aren’t killed.

I’m trying to make this post as uplifting as possible, but today an article I read about natural gas mining in Wyoming discourages me. “Too deep to drink, huh? Too shallow an excuse,”  by Suzie Gilbert with shalereporter.com, writes about a situation between Wyoming’s Oil and Natural Gas Commission and Encana, a fracking company. The government and Encana are tossing around the concept of allowing the company to dump 750,000 gallons of fracking wastewater per day into an aquifer for fifty years. Some agencies say “no,” others say “yes,” the scientists say, “hell no,” and the argument continues.

I’m all for tossing around ideas and discussing them, but for goodness sake, this one does not take a geologist to understand that wastewater has no place in an aquifer. Period. End of discussion. If our drinking water becomes contaminated with wastewater from unsafe practices, then it really will be the end of the discussion – all discussions.

Trails in the Sand – A Family Saga Filled with Love Triangles, Sea Turtles, and an Oil Spill

Using real-life events as the backdrop, Trails in the Sand explores the fight to restore balance and peace, in nature and in a family, as both spiral toward disaster. Through it all, the ancient sea turtle serves a reminder that life moves forward despite the best efforts to destroy it.

Nourishing Traditions – Learning from our Children

Capturing Our Traditions

By Patricia Zick @PCZick

Nothing pleases me more than when my daughter introduces me to something new. On my last visit to her home, she showed me how to use YouTube. We found some entertaining videos on subjects close to both our hearts: the preparation of food. It gave me an idea, so today I purchased a tripod so I can set my video camera on the kitchen counter while I prepare food. The idea came to me as I watched a woman demonstrate the making and canning of marinara sauce. The recipe was fine, but the methods for sterilizing and preserving the sauce were not. In fact, she gave instructions that were unsafe.

We watched another woman demonstrate how to make sauerkraut.

“That’s a recipe right out of Nourishing Traditions,” my daughter said. She pulled the book from a shelve and showed me the book. “This is actually one of my favorite cookbooks.”

The subtitle of the book is “The cookbook that Challenges Politically Correct Nutrition and the Diet Dictocrats.”

When I returned home, I ordered a copy immediately, and it arrived last week. Written by Sally Fallon with Mary G. Enig, Ph.D., the book explores almost all areas of eating with exhaustive information on all food types. However, it’s so much more than that.

The book offers more information in its more than 600 pages – in a 10” x 7.5” package – than Betty Crocker could ever imagine. Acids, fats, vitamins, sugars, gluten, and dairy products receive a thorough examination.

It’s nice to have a reference book for information even though I might not reform my eating habits instantly. But I’m willing to give a few new ideas a try. For instance, this winter I developed a severe craving for sweets. I’ve kept sweets out of my life for many years, except on rare occasions. I know sugar is addictive, and I have a thing for chocolate and ice cream. I also have a slow metabolism so those additional “empty” calories go straight to my hips. I haven’t drunk pop since my teenage years, but suddenly I’m craving Vernors® ginger ale. Then I began eating frozen yogurt with strawberries on top every night. When I found myself sneaking a container of Cherry Garcia ice cream into the freezer two weeks ago, I knew I’d fallen prey to my addiction. I decided to see what my new cookbook might offer me as an alternative.

The “Desserts” chapter begins with an explanation of the sugars found in our diets. It offers tips for abating the craving, such as brushing your teeth right after your regular meal. The book suggests the sweetness of the toothpaste will keep the craving away. For me there’s something else. I don’t like to eat anything else after I’ve brushed my teeth. It’s a good helpful suggestion that benefits my health, waistline, and teeth. And so far it’s working. The book also gives some suggestions for natural sweeteners, such as maple syrup and rapadura or dehydrated cane sugar juice, which I’ll need to find someplace other than my local grocery store. I made zucchini bread this weekend using maple syrup for the sweetener as directed by their recipe. I used the lesser amount (a quarter cup), but next time I’ll increase it to ½ a cup. The bread is good, but it needs a little more sweetness. Next, I’m going to try their recipe for ginger ale using rapadura and real ginger. We shall see how that experiment works out.

I also made hummus this weekend using the recipe in Nourishing Traditions. I followed it exactly, except for the one tablespoon of “expeller-expressed flax oil.” Instead, I used olive oil expressed out of its bottle by me.

The cookbook offers recipe quizzes, “Know Your Ingredients,” on many pages. A list of ingredients is given and then the reader is asked to identify the food. The answers are given in the back of the book. Most of the recipes are common foods. It’s shocking to know what we’re eating when we buy prepared food from the store.

There are also anecdotes about food from different books and experts on some of the pages. Each time I read it, I’m amazed at the amount of information provided in such a friendly way.

When I cook, I usually look at several recipes before I start. With the hummus, I pulled out two other cookbooks, in addition to Nourishing Traditions, but I favored their recipe for its simplicity. I have a feeling I’ll be pulling this book out first when it’s time to mess up the kitchen.

Look for me on YouTube now that I have a tripod and a new inspiring cookbook. I’ll be the woman with sauce in her hair, flour on her shirt, raisins on the floor, and cookbooks scattered on the counter, all the while peering into the camera wondering how the darn thing works. And it’s all thanks to the daughter who is teaching me her own traditions.

Bon appétit!

Enter the Goodreads Giveaway from now until March 31 for a copy of my novel Tortoise Stew. Note I wrote “novel.” The book is fiction about Florida politics and developers gone wild; it’s not a cookbook!

Living with Wildlife – Florida Style

 

woodstork in the Everglades

By Patricia Zick @PCZick

“Why aren’t there any mosquitoes when I visit Florida,” someone from Pittsburgh recently asked me.

“Where do you go in Florida?” I asked.

“To Disney World, Sea World – all those theme parks around Orlando.”

I wondered how to reply without bursting this man’s image of natural Florida within the gates of worlds made from the crumbs of a chopped up natural world and sculpted into the vision of a perfect living community.

The real Florida, buried under tons of asphalt in the majority of the state, does exist in random spots and clumps of preserved zones or land unfriendly to developers who have yet to figure out how to grab remaining wetlands and scrub forests to turn them into yet further replicas of what some would prefer to call natural.

People come to the Sunshine State for a week or more to soak up the sun and ride trains through wild lands with propped and stuffed bears, panthers, and alligators. How tranquil it all appears from the seat of a train. Twenty years later, after the kids are grown, they race south and become shocked when the first mosquito stings or a coyote eats their dog.

That’s the real Florida. New subdivisions are built on the edge of raw and natural wetlands and woods. People want to view the natural world, but often don’t want to be bothered by all the creatures that inhabit the last vestiges of wild land. Often the new developments disrupted the habitat of the wildlife further confusing the natural order of things.

The Florida you visit makes the most of Florida’s attributes by creating perfect enclaves with no bugs and wildlife. If you move to Florida, expect wildlife in abundance and learn to live with it. The real Florida is mostly tropical. Mosquitoes breed in standing pools of stagnant water and multiply faster than I can type “nature.” Wildlife, from alligators to lizards, do the best to adapt and sometimes that means coming into urban areas to seek food from garbage cans or from the end of leashes.

Without hard freezes and snow-covered ground, nonnative flora and fauna can thrive and throw ecosystems out of balance. Bears look for easy food and coyotes roam neighborhoods that once provided shelter for their young.

The “wily” coyote earned its name based on its behavior. In wide-open expanses of land, the coyote roamed and only became a menace when attacking domestic livestock. Ranchers handled the situation. When the coyote found its environment disrupted, such as in Florida, the animal adapted. Space became a problem. Subdivisions encroached on rural areas, and the wily coyote adapted to become the urban coyote.

The same thing happens wherever habitat is disrupted. The wildlife doesn’t just walk away into the sunset to find a benevolent zookeeper where the public can see wildlife behind cage bars.

Ibis roaming in a yard in Tarpon Springs, Florida

If the wildlife adapts, then so must we by respecting and enjoying wildlife from a distance. Coyotes adapted when humans fed them, which led the wild animal to associate humans with a dependable source of food, according to a report by the Florida Fish and Wildlife Conservation Commission. The coyote became aggressive and bold and led to attacks on humans, pets – leashed and unleashed – and livestock.

If you want to minimize your contact with wildlife – from bugs to alligators – buy a condominium or rent an apartment.

If you love nature but hate buzzing mosquitoes, watch the Discovery channel. But if you understand the nuances of living with yet separately from wildlife, buy a home on the edge of wilderness and help educate others on how to live peacefully with wildlife. And don’t forget to buy a set of good binoculars and a camera with a zoom lens.

gator captured by the camera and zoom lens

 

Tortoise Stew by P.C. Zick

Tortoise Stew can be shelved with your Carl Hiassen books, because both authors hate the development and corruption that is making all of Florida look like Miami, and because both are great reads. -Peter Guinta, The St. Augustine Record

P.C. ZICK

Live from the Road can be downloaded for FREE March 13 and 14. If you haven’t had a chance to read it yet, here’s your chance. Click on the title or on the photo image below, and you’ll be taken right to Amazon.

Trails in the Sand feels a little left out, so I’m offering a free eBook March 13 and 14 to a randomly chosen commenter on this post for my new novel, Trails in the Sand.

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Movement for Health, Mind, and Soul

By Patricia Zick @PCZick

Despite recent challenges with nerve damage in my legs and hands, I continue to move through the pain. I do a yoga routine for twenty minutes some mornings when I wake up early enough. Three times a week, I go to a gym for women with weight resistance machines. They put me on a less strenuous routine, but I’m determined to build my strength back to where I was in October. I go to dance classes two evenings a week – one night is rhythm dancing and the second night is zumba. When I go to the gym on Wednesdays, I stick around for a thirty-minute Tai Chi class with simple movements and powerful results.

This morning I woke up feeling tired. I worked for a bit on some projects and did some things with social media, but by ten o’clock, I was beat and fell asleep for nearly two hours. I felt even more wiped out from the morning nap. I forced myself out of bed. I dressed, and I went to the gym and did my thirty-minute round on the machines. I felt much better than before.

I am determined to move every day, even when I don’t feel like it. I’ve seen far too many people fall victim to their aches and pains, which become much worse without activity. My attitude is much more positive when I keep moving. And I feel more at peace with the world around me despite some of the challenges I continue to face.

Here’s some good reasons from the Mayo Clinic for putting some movement into your day:

Seven Benefits of Regular Physical Therapy

1. Exercise controls weight – My metabolism is slow so I don’t lose weight very quickly, but even though the scales don’t show I’ve lost much, I feel better and my clothes fit better. If you can’t get to the gym, try parking your car in the furthest spot at the grocery store rather than circling for the closest one and wasting gas. Use your own energy. Take the stairs in buildings rather than the elevator every once in awhile.
2. Exercise combats health conditions and diseases – According the Mayo Clinic exercise boosts the “good” cholesterol while booting out the bad. It’s also a benefit to the heart.
3. Exercise improves mood – They also say exercise stimulates brain chemicals that help us feel happier and more relaxed.
4. Exercise boosts energy – Today is a great example of my energy level boosting.
5. Exercise promotes better sleep – The experts say it deepens sleep. I sleep very well, but exercise shouldn’t be done too close to bedtime or it will have the opposite effect.
6. Exercise puts the spark back into your sex life – “I’m not going to argue with the Mayo Clinic,” she said with a smile on her face.
7. Exercise can be fun – When I go to dance class, I lose myself in the music. I smile and forget anybody is around. Other dancers come up to me and tell me how much fun I look like I’m having. They never say, “You’re a good dancer,” but I don’t care. A woman told me recently that I made it seem as if exercise was fun rather than drudgery. I can assure you I would not be doing it for very long if it were drudgery.

This routine works for me. My doctors have told me to do as much as my body allows. If you’re under a doctor’s care, always ask about how much and what you can do. I talked to a woman at dance class last night who said her doctors thought she was doing too much after back surgery so she was going to have to scale back, but not quit completely.  It’s all an individual endeavor.

What do you do to remain active? Please let me know your tricks for moving even when you just don’t want to go.

Paying the Price for Oil Spills and Coal Mine Explosions

Upper Big Branch Miners’ Memorial
Whitesville, West Virginia

By Patricia Zick @PCZick

We’re approaching the third anniversary of two major disasters in U.S. history – both claiming undistinguished titles.

First, on April 5, 2010, at a coal mine in West Virginia, twenty-nine miners lost their lives when an explosion ripped through the Upper Big Branch mine. The tragedy was the worst coal mine disaster in four decades in the United States. Fifteen days later, another explosion occurred on an oil rig in the Gulf of Mexico off the coast of Louisiana. Eleven men died in the explosion, which began the worst offshore oil spill in U.S. history. The Deepwater Horizon oil spill’s effect on the environment may take decades to assess.

Forty lives lost and record-making disasters in the same month in 2010 have something else in common.

Both could have been prevented.

It didn’t take long for investigators to determine that policies at both BP – the company running the oil rig – and Massey – the company that owned Upper Big Branch – played at role in the unsafe conditions that caused both disasters.

The Wall Street Journal reported on February 26, 2013, that the Justice Department found “a last-minute conversation between BP engineer on the rig and onshore . . . showed that the oil giant [BP] acted with gross negligence.”

oiled wildlife during BP’s oil spill in 2010

BP runs television commercials that encourage tourists to the states impacted by their oil spill. They’ve also agreed to pay $30 billion in fines, settlements, and clean up costs. They’ve paid out $4 billion in criminal suits for charges as high as manslaughter, which gives the oil spill another distinction for paying out the largest settlement in U.S. history.

Deepening the burnish on the behemoth company, the U.S. government has suspended BP from any new federal contracts because of its “lack of business integrity.”

Yet former CEO Tony Hayward walked away with no charges filed against him, and BP’s shareholders barely felt a blimp on investments in a company intent on increasing profits at the cost of human lives. Something tells me BP is hardly unique or record-setting in that department. They were simply the ones who were caught – and the money and advertising are simply the price to pay.

CEO Don Blankenship headed up Massey Energy at the time of the coal mine explosion. His arrogance during the aftermath angered many. He eventually stepped down eight months and many disastrous press conferences later.

Now a former employee of a Massy subsidy has implicated Blankenship. The Pittsburgh Post Gazette reported recently that many of the families of the victims wanted justice in the form of prosecution of the former CEO who at one time even went so far as to suggest the miners were responsible for their own deaths.

Three years ago, forty men lived their lives and worked grueling jobs miles offshore on a rig or underground and in a mine shaft. By the end of April 2010, forty men paid the price for bringing fossil fuels out of the earth. They did their jobs based on the rules and regulations followed by the company.

They didn’t know they were risking their lives by following orders.

The prosecution of the men sitting at the top of the heap making the big decisions and reeling in the big paychecks and bonuses will never bring justice. Justice means the dead men would be home for Easter dinner.

But it might bring a moment of grace to the families and friends who remain.